SHIPPING & DELIVERY

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What are the available delivery methods?

We offer standard and express delivery services to all locations within the country.

How much does shipping cost?

Shipping costs vary depending on the destination and weight. You can calculate shipping costs at checkout.

What is the estimated delivery time for orders?

Delivery time depends on the destination and the chosen shipping method. Standard shipping usually takes between 2-4 Work weeks, while express shipping typically takes 1-2 Work weeks.

Do you ship internationally?

Yes, we offer international shipping to most destinations. Please check for international shipping availability and costs at checkout.

Can I track my order?

Yes, you can track your order using the tracking number provided in the shipping confirmation email.

What happens if I receive a damaged item or the wrong order?

In case of receiving a damaged item or the wrong order, please contact our customer service as soon as possible to arrange for a refund or replacement.

Do you offer next-day delivery service?

Yes, we offer next-day delivery service for certain locations and specific products. Please check for the availability of this service at checkout.

Can I change the delivery address after placing the order?

In some cases, the delivery address can be changed before the order is shipped. Please contact customer service to inquire about this.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How do I return an item?

Please contact us at mmohammedd0106@gmail.com

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.